Frequently-asked questions

What is ShopAdmin?
Apsona's ShopAdmin is an internet service for managing and reporting on shopping cart data. It complements your existing cart application with additional features. You can use ShopAdmin to edit, add to, search, import and report on your most important information: customers, orders, products and manufacturers, directly from your browser.
How does ShopAdmin work?
ShopAdmin communicates directly with your shopping cart's database via the ShopAdmin add-on, a thin layer of PHP code that resides within your shopping cart. (We will provide this add-on for you when you sign up.) The ShopAdmin UI component provides a rich, powerful and easy-to-use interface in your browser, and commmunicates with the ShopAdmin add-on to show your data. You can find more details here.
What about safety and security of my data?
The ShopAdmin system works entirely within the context of your shopping cart application. It does not cause any security risks.
How do I get started with ShopAdmin?
To begin using ShopAdmin:
  1. Sign up for a ShopAdmin account. When you do, we will send you the ShopAdmin add-on by email.
  2. Install this add-on into your shopping cart application.
    • With Zen Cart, this means you only need to unzip the add-on files into your admin folder. This will create a menu item for ShopAdmin in your Tools menu.
    • With osCommerce, the procedure is only slightly more complex: you need to access the ShopAdmin URL directly, just once, and the add-on will create the necessary link within your Tools menu.
  3. Click the Apsona ShopAdmin menu item, and start using ShopAdmin.
What does the service cost?
You can use Apsona ShopAdmin free of charge.
Can I cancel my subscription?
You can cancel at any time, no questions asked. Simply let us know that you wish to cancel, and remove the Apsona ShopAdmin files from your system.
What are some key strengths of Apsona ShopAdmin?
Apsona ShopAdmin distinguishes itself in several ways:
  • ShopAdmin's key strength is ease of use and enhancement. Creating filters and reports is very straightforward, and routine data management tasks - adding, editing and importing - are simple.
  • ShopAdmin lets you filter and report off data linked to your primary tables, making it very simple to create "exception reports". For example, questions like "Show the list of contacts who have had no orders in the last month" are very simple to answer in ShopAdmin.
  • The ShopAdmin user experience is based on AJAX Rich Internet Application techniques, with a smooth flow between screens and no screen refresh. Response times are usually small enough to be unnoticeable.
  • Data import and update facilities are very powerful, making it easy to maintain.
What browsers are supported?
Apsona ShopAdmin currently supports Firefox 3.0 or better, Google Chrome and Safari 3.0 or better. Internet Explorer is also supported via Google's Chrome Frame plugin.
What shopping cart applications are supported?
Apsona ShopAdmin currently supports Zen Cart and osCommerce, for which we provide add-ons. Support for other shopping cart systems is coming soon.
How can I export data using ShopAdmin?
ShopAdmin includes full support for exporting data in the Excel comma-separated format. You can export all your data records from any table, or you can export just a selected subset of fields from a filtered set of records. You can also export the results of any of the reports you run.
How can I import customer/product data into my shopping cart via ShopAdmin?
Apsona ShopAdmin lets you import data in standard Excel-compatible comma-separated (CSV) format. The process is very simple and quick – you can import hundreds of records within a few seconds.
How can I update a selected set of customer/product data records in my shopping cart via ShopAdmin?
ShopAdmin offers two ways to do this, depending on the situation. If you simply want to change, say, the price of all products you have selected (e.g., all products created before Jan 2) to the same value, you can use the batch update feature. But if you want to set the prices of each selected product independently, you can export the selected products into a CSV file, update the prices using your favorite spreadsheet, and import/update the products back into your shopping cart via ShopAdmin. The entire process takes just a few minutes.
How can I publish the data from my reports on the web?
You can publish the content of any of your reports on the web, merely by embedding a two-line code fragment into your web page. The technique is very simple to use, can be done in just a few minutes, and is commonly used around the web.
What kind of developer API is available?
Apsona ShopAdmin uses the industry-standard JSON format for data transfer between server and client. Developers can create their own applications using the very same API that the Apsona web application uses to interact with its server.
What technology does Apsona use?
Apsona ShopAdmin makes heavy use of JavaScript and dynamic HTML in the browser, leveraging the latest AJAX technologies to full effect. On the server side, it uses a thin layer of PHP code in the ShopAdmin add-on to provide JSON services to the browser.

Apsona ShopAdmin's core functionality is its App Maker platform that enables us to rapidly create web applications.